BetterBAU - Business As Usual by Emphasys
Seamless SAP AMS for Optimal Business Performance
Achieve Efficient and Streamlined IT Operations for Your Hybrid Technology Landscape with AMS by Emphasys (an SAP Gold and Informatica Gold Partner).
Experts on Demand
In today’s fast-paced world, IT has evolved from a support function to a key driver of business transformation. Yet, innovation often takes a backseat when key resources are tied up managing existing applications.
BetterBAU’s Application Management Services (AMS) for SAP and Informatica are here to change that.
We take on the routine tasks—managing applications, maintaining IT solutions, and handling support—so your team can focus on innovation and driving your business forward.
With BetterBAU AMS, transform your operations and unlock the potential of an intelligent enterprise.
Use our Experienced Professionals, for your companies Success!
Benefit from Our AMS Services - providing you a Better BAU
Optimisation & Enhancement Services
- System Performance Tuning: Ensure your SAP and Informatica systems run efficiently with tailored optimisations for speed and reliability.
- Process Automation: Streamline repetitive tasks through advanced automation, reducing manual effort and errors.
- Custom Enhancements: Develop and implement tailored features to address unique business needs and improve user experience.
- Data Quality and Integration Improvements: Enhance data accuracy and streamline integration across systems for better decision-making.
- Compliance and Security Updates: Regular updates to ensure systems comply with industry standards and are secure against emerging threats.
- Operational Cost Optimisation: Identify and implement strategies to reduce costs while maintaining or improving service quality.
- Proactive Issue Resolution: Use predictive analytics to identify and resolve potential issues before they impact operations.
- User Experience Enhancements: Improve system interfaces and workflows for better adoption and productivity.
SAP Application Support
- 24/7 Monitoring and Issue Resolution: Proactive system monitoring and round-the-clock support to address issues promptly and minimize downtime.
- Incident Management: Efficient handling of incidents with clear prioritization and swift resolution to keep your operations running smoothly.
- Service Request Management: Timely execution of user requests, including configuration changes and minor enhancements.
- Performance Optimization: Regular checks and fine-tuning to ensure SAP applications run at peak performance.
- Patch and Update Management: Seamless application of updates, patches, and upgrades to keep systems secure and up-to-date.
- User Assistance and Training: On-demand support for end-users, including troubleshooting and training to enhance productivity.
- Integration Support: Assistance with maintaining and troubleshooting integrations between SAP and other systems.
- Custom Development Support: Ongoing support for customizations to align with evolving business requirements.
- Root Cause Analysis: Comprehensive analysis and resolution of recurring issues to improve system reliability.
- Compliance and Security Management: Regular audits and updates to ensure systems meet compliance requirements and stay secure.
Value-Added Services
- Proactive System Health Checks: Regular reviews and audits to identify potential issues and ensure optimal system performance.
- Innovation Workshops: Collaborative sessions to explore new technologies, trends, and strategies for leveraging SAP and Informatica solutions.
- Continuous Process Improvement: Ongoing analysis and recommendations to enhance business processes and drive efficiency.
- Analytics and Reporting Enhancements: Development of advanced dashboards and reports to support data-driven decision-making.
- Change Management Support: Assistance in managing organisational and technical changes to ensure smooth transitions and user adoption.
- Knowledge Transfer and Training: Tailored sessions to up-skill your teams, empowering them to maximise the value of your applications.
- Disaster Recovery and Business Continuity Planning: Strategies and support to safeguard operations against unforeseen disruptions.
- Cost Optimisation Strategies: Identification of cost-saving opportunities through system and process improvements.
- Technology Roadmap Development: Guidance on aligning IT strategies with business goals for sustained growth and innovation.
- Vendor and Licensing Management: Support in optimising vendor relationships and ensuring compliance with licensing agreements.
Custom Support
We work with you to develop a tailored strategy that meets your needs effectively, acting as your trusted partner.
Have questions about our Application Management Services or need more details? Don’t hesitate to reach out!
Why Choose Us
Trusted Expertise and Partnerships
Backed by Emphasys, an ISO9001-certified company and a trusted SAP Gold and Informatica Gold Partner. Our certified SAP professionals ensure top-tier expertise and reliability.Cost-Effective, Flexible Solutions
We offer competitive pricing models tailored to fit your business needs, ensuring you get maximum value without compromising quality.Scalable and Future-Ready Services
Our solutions are designed to grow with your business, supporting organisations of all sizes and adapting to evolving demands.
SAP - Architecture - Data - Integration
Leveraging Emphasys for your AMS function in SAP, Architecture, Data, and Integration services means benefiting from a team that not only understands the complexities of your systems but also actively works to enhance their efficiency and performance. Our specialized approach focuses on proactive monitoring, continuous optimization, and agile support, ensuring your SAP environment is stable, integrated, and aligned with your business needs. With Emphasys, you gain a trusted partner dedicated to maintaining seamless operations, reducing costs, and maximising the value of your SAP investments, all while providing a scalable foundation for future growth."
Gary Campbell, Customer Engagement, Application Managed Services, BetterBAU